Bongabong
Municipal Social Welfare and Development Office
- Head: Judy C. Meonada
- Office Hours: Monday - Friday | 8:00 am - 5:00 pm
- Location: 1F Municipal Building
- Email: mswd@bongabong.gov.ph
Goals
"Raise the level of well-being of families. Empowered families through networking with other stakeholder."
Vision
"TWe envision to be a department where the vulnerable sectors are empowered and have access to social services and achieve a better quality of life."
Mission
"To develop, implement and coordinate social protection and poverty reduction programs for the poor and other vulnerable sectors."
Citizens Charter
Service offered: "Request for Financial Assistance"
Who may Avail: All Citizens in Need of Assistance
Fee: Free
| Documentary Requiements | Client Action(detailed steps) | Agency Action (Detailed Steps) | Person in Charge Position Unit / Division | Fees | Max. Processing Time 3 days (Simple Transaction) |
|---|---|---|---|---|---|
| MEDICAL ASSISTANCE
• Certificate of Indigency (1 orig. & 1 xerox copies) • Medical Certificate (2 xerox copies) • Hospital bill / Official Receipt (2 xerox copies) • Medicines Receipt / Prescription of medicines (2 xerox copies) • Cedula 2019 (2 xerox copies) BURIAL ASSISTANCE 1) Certificate of Indigency (1 orig. & 1 xerox copies) 2) Death Certificate (2 xerox copies) 3) Funeral Contract / Official Receipt (2 xerox copies) 4) Cedula 2019 (2 xerox copies) Dog/ Cat Bite Assistance 1) Certificate of Indigency (1 orig. & 1 xerox copies) 2) Medical Certificate (2 xerox copies) 3) Official Receipt for the purchase of vaccines (2 xerox copies) 4) Schedule of injection (2 xerox copies) 5) Cedula 2019 (2 xerox copies) |
1) Get number from Lexter L. Sadiwa. 2) Once number is called, client to proceed to respective staff for interview 3) After interview, client to sign on the GIS Form 4) Wait for the release of Financial Assistance. |
1) Provision of Queuing Number Personnel provides queuing number to clients. 2) Verification Personnel verifies documents as to completeness Interview Personnel interviews the client encodes & prints the GIS Form. Personnel prepares & prints the Certificate of Eligibility. 4) Approval/ Signing Personnel endorses the client-signed GIS Form and Certificate of Eligibility to RSW and MSWDO for approval. 5) Verification/ Review of attached documents by Accounting Personnel Personnel brings the application to the Municipal Accounting Office for review & approval as to completeness of documents 6) Recording on the Logbook Personnel records the application on the logbook. |
Lexter L. Sadiwa Lexter L. Sadiwa Aries A. Punzalan Adelaida R. Faminiano Susan P. Servan Lexter L. Sadiwa Aries A. Punzalan Adelaida R. Faminiano Susan P. Servan Lexter L. Sadiwa Judy C. Meonada Eden M. De Los Santos Ymarie Garcia Pauline Almarez Lexter L. Sadiwa Aries A. Punzalan |
Free Free Free |
5 minutes 5 minutes 10 minutes 10 minutes 10 minutes 10 minutes 10 minutes |
| Financial/Medical Assistance for PWDs 1) Barangay Certificate of Indigency (1 original & 1 xerox copies 2) 2 xerox copies of PWD ID 3) 2 xerox of updated medical certificate 4) 2 xerox copies of medical prescription 5) 2 xerox copies of client’s community Tac Certificate |
7) Submit documents to MBO | Lexter L. Sadiwa Aries A. Punzalan |
5 minutes | ||
| Educational Assistance for PWDs 1) Barangay Certificate of Indigency (1 original & 1 xerox copies 2) 2 xerox copies of PWD ID 3) 2 xerox copies of certificate of School Registration 2 xerox copies of Grades in the preceding school |
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| END OF TRANSACTION | |||||
Service offered: "Request for Certificate of Indigency (Scholarship, Public Attorneys Assistance and Clerical Error for Birth / Marriage Certificate)"
Who may Avail: All Citizens
Fee: Free
| Documentary Requiements | Client Action(detailed steps) | Agency Action (Detailed Steps) | Person in Charge Position Unit / Division | Fees | Max. Processing Time 3 days (Simple Transaction) |
|---|---|---|---|---|---|
| PAO ASSISTANCE
1) Barangay Certificate of Indigency 2) Copy of Case Filed 3) Certificate of No Property (from Assessor’s office) SCHOLARSHIP 1) Barangay Certificate of Indigency 2) School Registration / Enrollment Clerical Error for Birth / Marriage Certificate) 1) Brgy. Certificate of Indigency 2) Birth / Marriage Certificate from PSA DSWD, PSWD & Other GAs & NGAs 1) Brgy. Certificate of Indigency |
1) Client submits needed documents. 2) Wait for the release of documents. |
1) Verification Personnel verifies documents as to completeness. 2) Interview Personnel interviews the client, encodes & prints the Certificate of Indigency. 3) Approval/ Signing Personnel endorses the various certificates to MSWDO for approval. 4) Issuance of various certificates to clamant |
Lexter L. Sadiwa Aries A. Punzalan Lexter L. Sadiwa Aries A. Punzalan Lexter L. Sadiwa Aries A. Punzalan Lexter L. Sadiwa Aries A. Punzalan |
Free Free Free Free |
10 minutes 10 minutes 10 minutes 5 minutes |
| END OF TRANSACTION | |||||
Service offered: "Issuance of Purchase Booklet for PWDs & Senior Citizens"
Who may Avail: PWDs & Senior Citizens
Fee: Free
| Documentary Requiements | Client Action(detailed steps) | Agency Action (Detailed Steps) | Person in Charge Position Unit / Division | Fees | Max. Processing Time 3 days (Simple Transaction) |
|---|---|---|---|---|---|
| PWDs 1) PWDs ID or its photocopy. Senior Citizens 1) Senior Citizens ID or its photocopy. |
1) Client submits needed documents. 2) Wait for release of Purchase Booklet. |
1) Verification Personnel verifies documents as to completeness. 2) Preparation Personnel prepares the Purchase Booklet for encoding & printing. 3) Approval/ Signing Personnel endorses the Purchase Booklet to Mayor’s Office for LCE’S signature. 4) Issuance of PWDs & Senior Citizens purchase booklet |
Angelito C. Cleofe Susan P. Servan Sheirley Fesalvo Lexter L. Sadiwa Susan P. Servan Sheirley Fesalvo Hon. Elegio A. Malaluan, O.D. Municipal Mayor Angelito C. Cleofe Sheirley Fesalvo Susan P. Servan Lexter L. Sadiwa |
Free Free Free Free |
5 minutes 10 minutes 1 day 5 minutes |
| END OF TRANSACTION | |||||
Service offered: "Issuance of ID for PWD ID, Solo Parent ID & Senior Citizens ID"
Who may Avail: PWDs, Solo Parent & Senior Citizens
Fee: Free
| Documentary Requiements | Client Action(detailed steps) | Agency Action (Detailed Steps) | Person in Charge Position Unit / Division | Fees | Max. Processing Time 3 days (Simple Transaction) |
|---|---|---|---|---|---|
| PWSd OD 1) Properly accomplished General Intake Sheet Form. 2) Xerox copy of latest medical certificate. Solo Parent ID 1) Properly accomplished Application Form. 2) Death Certificate, Decree of Annulment, Decree of Declaration of Nullity, Decree of Legal Separation, or Certification from Barangay Captain that the applicant is a solo parent singly care of his/her children. Senior Citizen ID 1. Properly accomplished Registration Form for Senior Citizens. 2. Xerox copy of Birth Certificate. |
1) Client submits needed documents. 2) Wait for release of IDs. |
1) Verification Personnel verifies documents as to completeness. 2) Preparation Personnel prepare the PWDs ID, Solo Parent ID & Senior Citizen ID to encode & prints. 3) Approval/ Signing Personnel endorses the Solo Parent ID to Mayor’s Office for LCE’S signature. 4) 4. Issuance of ID |
Angelito C. Cleofe Sheirley Fesalvo Susan P. Servan Angelito C. Cleofe Sheirley Fesalvo Susan P. Servan Hon. Elegio A. Malaluan Angelito C. Cleofe Sheirley Fesalvo Susan P. Servan Lexter L. Sadiwa |
Free Free Free Free |
5 minutes 10 minutes 1 day 5 minutes |
| END OF TRANSACTION | |||||
Service offered: "Financial Incentive for Senior Citizens"
Who may Avail: All residents of Bongabong aged 60 years old & above
Fee: Free
| Documentary Requiements | Client Action(detailed steps) | Agency Action (Detailed Steps) | Person in Charge Position Unit / Division | Fees | Max. Processing Time 3 days (Simple Transaction) |
|---|---|---|---|---|---|
| 1) Xerox copy of Birth Certificate. 2) Xerox copy of Senior Citizens ID. |
1) Client submits needed documents. 2) Wait for the release of Financial Incentives. |
Verification Personnel verifies documents as to completeness. 2) Preparation Personnel prepares the Masterlist of Senior Citizen for qualified for Financial Incentives for the quarter. 3) 3. Personnel prepares the Financial Incentive Payroll. 4) Approval/ Signing MSWDO approves the payroll |
Susan P. Servan Sheirley A. Fesalvo Susan P. Servan Sheirley A. Fesalvo Lexter L. Sadiwa Judy C. Meonada |
Free Free Free Free |
5 minutes 1 month 1 week 10 minutes |
| 5) Endorse to MTO for approval of payroll | Lexter L. Sadiwa | Free | 5 minutes | ||
| END OF TRANSACTION | |||||
Service offered: "Social Pension for Indigent Senior Citizens"
Who may Avail: Indigent Senior Citizen
Fee: Free
| Documentary Requiements | Client Action(detailed steps) | Agency Action (Detailed Steps) | Person in Charge Position Unit / Division | Fees | Max. Processing Time 3 days (Simple Transaction) |
|---|---|---|---|---|---|
| 1) Properly accomplished application for Social Pension for Senior Citizens, already signed by the Senior Citizens’ Association President in the Barangay, the OSCA Head, and previously validated by the Focal Person for Senior Citizens attesting to the indigency of the applicant taking into consideration the Guidelines on Social Pension issued by the DSWD Regional Office 2) Xerox copy of Birth Certificate. 3) Xerox copy of Senior Citizens ID. |
4) Client submits needed documents. 5) Wait for the list of Social Pensioners, approved by the DSWD Regional Office |
Verification Personnel verifies documents as to the qualifications and Indigent Senior Citizens for Social Pension. 2) Preparation PPersonnel prepares/encodes the Masterlist of Senior Citizens qualified for Social Pension 3) Approval/Signing. Personnel endorses the Masterlist of Senior Citizens qualified for Social Pension to OSCA Head & MSWDO for signature & approval. Submission of the Masterlist of Senior Citizens qualified for Social Pension to the DSWD Regional Office. |
Susan P. Servan Sheirley A. Fesalvo Susan P. Servan Sheirley A. Fesalvo Judy C. Meonada Manuel L. Selda |
Free Free Free |
10 minutes 2 weeks 10 minutes |
| END OF TRANSACTION | |||||
Service offered: "Request for Social Case Study Report for Financial Assistance"
Who may Avail: All Citizens
Fee: Free
1) Medical Certificate/Clinical Abstract
2) Hospital bill / Prescription of Medicines / Request of Laboratory Procedure / Quotation (Implant)
3) Brgy. Certification of Residency & Indigency (claimant)
4) Photocopy valid ID (claimant)
BURIAL (1 original & 2 xerox copies)
1) Death Certificate
2) Funeral Contract
3) Brgy. Certification of Residency & Indigency (claimant)
4) Photocopy valid ID (claimant)
5) Cedula 2019 (2 xerox copies)
Chemotherapy/Dialysis
1) Physicians Treatment Protocol
2) Medical Certificate
3) Brgy. Certificate of Residency & Indigency.
4) Photocopy of Valid ID
2) Client for interview
3) Wait for the release of SCSR.
Personnel verifies documents as to completeness.
2) Interview
Personnel interviews the client, encodes & prints the CE, GIS & SCSR.
3) Approval/ SigningPersonnel sign & endorses the client-signed GIS & CE to approval.
4) MSWD approves the SCSR
Issuance of SCSR claimant
Eden M. De Los Santos
Eden M. De Los Santos
Eden M. De Los Santos
Judy C. Meonada
Eden M. De Los Santos
Free
Free
Free
7 Days