Bongabong
Municipal Disaster Risk Reduction and Management Office (MDRRMO)
- Head: Michael L. Fanoga
- Office Hours: Monday - Friday | 8:00 am - 5:00 pm
- Location: 2F Bongabong Public Market
- Email: mdrrmo@bongabong.gov.ph
History
"Municipal Disaster Risk Reduction and Management Office (MDRRMO ) was created and established in adherence to the mandates of R.A. 10121 otherwise known as “Philippine Disaster Risk Reduction and Management Act of 2010”. The position of the Municipal Disaster Risk Reduction and Management Officer was created by virtue of Appropriation Ordinance No. 1 Series of 2015."
Vision
“To logically balance the hazard protected habitat, the MDRRM office of Bongabong is prepared and ready for the maximum safety of lives and properties, to lessen effects of man-made and natural disasters, and the uncertainty of future calamities considering the effects of climate change and global warming”.
Mission
“To ensure safe, disaster-resilient, and climate-change adaptive community, working towards a comprehensive and sustainable development.”
Citizens Charter
Service offered: "Request for Assistance During Emergency Cases"
Who may Avail: All Citizens
| Documentary Requiements | Client Action(detailed steps) | Agency Action (Detailed Steps) | Person in Charge Position Unit / Division | Fees | Max. Processing Time 3 days (Simple Transaction) |
|---|---|---|---|---|---|
| Call 24/7 Hotline Numbers
(Globe – 0997-1582- 544) (Smart – 0938-4423- 578) |
1) Call Receiving and Initial Interview Officer of the day take down client information regarding the incident | Officer of the day | No fee | 5 minutes | |
| 2) Mobilization of Response Team Officer of the day endorses the request for assistance to response team leader and dispatch to the scene of incident | Officer of the day | No fee | 3 minutes | ||
| 3) Response and First Aid Emergency Medical and Rescue Team proceeds to the scene and delivers the injured victim to the nearest hospital |
Rescue Team | No fee | 3 minutes per 5 kilometer | ||
| 4) Endorsement Response team leader endorses the victim to the hospital officer on duty | Team Leader | No fee | 20 minutes | ||
| END OF TRANSACTION | |||||
Service offered: "Request for Conducting and Scheduling of Drills, Orientation and Trainings Related to Disaster Management"
Who may Avail: All Citizens
| Documentary Requiements | Client Action(detailed steps) | Agency Action (Detailed Steps) | Person in Charge Position Unit / Division | Fees | Max. Processing Time 3 days (Simple Transaction) |
|---|---|---|---|---|---|
| Letter of Request Action Slip from Office of the Municipal Mayor | 1) Submits request letter addressed to the Municipal Mayor (Attention: Michael L. Fanoga, LDRRMO III) | 1) Receiving
Received the letter for Municipal Mayor’s Office 2) Receiving( stamp RECEIVED ) MDRRMO Clerk Receive the letter with action slip from Mayor’s Office. Log, and forward to the Taining Officer |
Office of the Municipal Mayors Staff
Princess Angela Cena MDRRMO Clerk |
No fee | 5 minutes |
| 3) Scheduling
Training Officer will set schedule for training upon approval of the MDRRMO officer 4) Coordinate MDRRMO Clerk will coordinate with Requester on schedule of training. |
Darryl Ann Y. Alcano LDRRMO I Princess Angela Cena MDRRMO |
No fee | 30 minutes 10 minutes |
||
| END OF TRANSACTION | |||||
Service offered: "Issuance of Certification for Disaster and Calamity Related Documents"
Who may Avail: All Citizens
| Documentary Requiements | Client Action(detailed steps) | Agency Action (Detailed Steps) | Person in Charge Position Unit / Division | Fees | Max. Processing Time 3 days (Simple Transaction) |
|---|---|---|---|---|---|
| Letter of Request Barangay Certificate Certification from AFP | Submits request letter addressed to Municipal Mayor (Attention: Michael L. Fanoga, LDRRMO III) | 1. Receiving Receive the letter for Municipal Mayor’s Office |
Office of the Municipal Mayors Staff | No fee | 5 minutes |
| 2) Receiving( stamp RECEIVED ) Receive the letter from Mayor’s Office. Log, and forward to the Person in charge |
Princess Angela Cena MDRRMO Clerk |
No fee | 5 minutes | ||
| 3) Checking of Documents Checking of submitted request letter and supporting documents for completeness. |
Darryl Ann Y. Alcano LDRRMO I |
No fee | 10 minutes | ||
| 4) Preparation of Certification Prepare the certification and endorse to LDRRM Officer and Municipal Mayor for Approval. |
Darryl Ann Y. Alcano LDRRMO I |
No fee | 1 Day | ||
| 5) Claiming The personnel in charge release the certification. |
Darryl Ann Y. Alcano LDRRMO I |
No fee | 30 minutes | ||
| END OF TRANSACTION | |||||
Service offered: "Request for Ambulance Service/ Transfer of Patient"
Who may Avail: All Citizens
| Documentary Requiements | Client Action(detailed steps) | Agency Action (Detailed Steps) | Person in Charge Position Unit / Division | Fees | Max. Processing Time 3 days (Simple Transaction) |
|---|---|---|---|---|---|
| Action Slip from MDRRMO Office with signature | Request for ambulance service to the office of MDRRMO. For Emergency Cases: Call hotline numbers: (Globe – 0997-1582-544) (Smart – 0938-4423-578) |
1) Action Slip Office of the MDRRMO interview the clients and accomplishes an action slip for the request |
MDRRMO Staff | No fee | 10 minutes Emergency 5 minutes |
| 2) Documentation Log, and forward to the Person in charge |
Officer of the day | No fee | |||
| 3) Dispatch of Ambulance Person in charge will inform the Client and dispatch Ambulance and assisting responder. |
Marily R. Joco LDRRMA |
No fee | 5 minutes | ||
| 4) Pick-up Patient Ambulance proceed to the client’s designated pick-up point of patient. |
Ambulance Driver on Duty | No fee | 3 minutes per 5 kilometer | ||
| END OF TRANSACTION | |||||
Service offered: "Request for Stand-By First-Aider and Assistance on Events, Parades and Other Activities with Large Crowd"
Who may Avail: All Citizens of Bongabong
| Documentary Requiements | Client Action(detailed steps) | Agency Action (Detailed Steps) | Person in Charge Position Unit / Division | Fees | Max. Processing Time 3 days (Simple Transaction) |
|---|---|---|---|---|---|
| Letter of Request Action Slip from Office of Municipal Mayor | Submits request letter addressed to Municipal Mayor (Attention: Michael L. Fanoga, LDRRMO III) | 1) Receiving Receive the letter for Municipal Mayor’s Office |
Office of the Municipal Mayor’s Staff | No fee | |
| 2) Receiving (stamp RECEIVED) Receive the letter from Mayor’d Office. Log, and forward to the Person in charge |
Princess Angela Cena MDRMMO Clerk |
No fee | 5 minutes | ||
| 3) Assigning of Team MDRRM Officer will assign Teams for the task. |
Marily R. Joco LDRRMA |
No fee | 1 hour | ||
| 4) Coordinate Responder teams lead will coordinate with Requester on task requested |
Officer of the day | No fee | 10 minutes | ||
| END OF TRANSACTION | |||||